top of page

Willis Dady's Equity & Inclusion Committee

The Equity & Inclusion Committee is dedicated to advocating for equitable and inclusive policy and services of Willis Dady Homeless Services. This committee is lead by representative staff members from each department and a board member of our agency. The committee meets monthly to discuss and implement strategies to increase equity and inclusion, unless there is an active grievance case. 

What is a "Grievance"?

Willis Dady Homeless Services has a formal complaint (grievance) policy that any clients, staff, or board members, volunteers, and community members can report situations of inequity/non-inclusive service delivery. The complaint file is available in a printed format at Willis Dady's Emergency Shelter (1247 4th Ave SE, Cedar Rapids, IA 52403) or can be accessed via pdf download ->

What happens after I file a complaint? 

How to File a Grievance

To file an Equity & Inclusion Grievance in person, please ask the front desk staff at Willis Dady's Emergency Shelter for a grievance form. When done, hand it back into the front desk staff. 

To file an Equity & Inclusion Grievance online, please email the following information to

  • Your name

  • Your contact information (Phone number or email address) 

  • A brief summary of the situation

After receiving a complaint, the Equity & Inclusion Committee meets to review the information and decide what our next steps are. Typically, the person filing the complaint is contacted within 1-2 business days to discuss additional information. Then interviews with other relevant parties (witnesses, staff supervisors, and staff involved) are conducted to gain all relevant information. Sometimes the complainant and interviewees are asked to send evidence (leases, text messages, etc.) to better inform the committee's decisions. Here is the basic timeline for our committee's actions: 

Screenshot 2023-04-19 121323.png

Who should I contact if I have questions? 

Members of the Equity and Inclusion Committee can be contacted with any questions about filing grievances or the committee's process. Please see below for a list of committee members. Willis Dady Staff (indicated by their title below) can be contacted M-F 8AM-4PM by their email or through Willis Dady's main phone at 319-362-7555.

Martha Carter

Committee Chair, Shelter Case Manager

Dan DeVore

Willis Dady Board Member

Allison Hein

Grants & Communications Coordinator

Sierra Pope

Volunteer & Operations Coordinator

Marin Noska

Employment Case Manager

Shannon Fay

Veteran Housing Case Manager

Faith Walker

Shelter Manager

Wes Shirley

Willis Dady Volunteer

bottom of page