Employment Case Manager

What You'll Do

The Employment Case Manager is responsible for the growth and continuation of our various employment programs. The Employment Case Manager will work closely with the Programs Manager to recruit, hire and supervise client employees, complete new hire paperwork, work with partner agencies, explore and implement new employment opportunities (such as creating new small business start-ups and looking for new companies to partner with), and respond to the urgent needs of clients working in our employment program. The aim of this position is to assist in ending and preventing homelessness for every individual we serve through direct support in short-term, stable employment leading to longer term employment and stability.  

Key Responsibilities

  • Develop, create, and manage Employment Program for people facing homelessness

  • Work closely with partner agencies to provide full-time employment for a minimum of 10 client/employees per week.

  • Manage all aspects of the direct-hire process, including recruitment, interviews, orientation, new hire paperwork, scheduling, transportation, communication with other managers, and ongoing supervision

  • Work directly with on-site supervisors and other managers to gather input and provide feedback to employees a minimum of weekly

  • Identify additional employment opportunities for our clients and people facing homelessness, working closely with the Programs Manager to design and launch new programs that are sustainable and mission-focused

  • Supervise volunteers who carry out employment related activities

Basic Requirements

  • Education/Experience: Four-year degree with a minimum of 4 years of experience working with people in crisis or vulnerable populations. Alternatively, 8 years of experience in lieu of a bachelor’s degree combined with strong writing skills. Experience working with people experiencing homelessness or past personal experience of homelessness is required.

  • Initiative

  • Strong belief that performing some form of compensated meaningful work is possible for anyone and is helpful for everyone. Previous experience starting a small business or social enterprise is highly preferred.

  • Ability to travel throughout Linn County, as well as Benton and Johnson counties, a valid driver’s license, vehicle insurance, and access to a reliable vehicle. Work-related mileage expenses will be reimbursed by Willis Dady.

  • Ability to work well independently and with a team

  • Ability to work evenings and weekend hours as needed

  • Ability to work with a wide range of people from clients to HR or production managers to other service providers

  • Ability to properly complete all required paperwork and ServicePoint functions.The Programs Manager will have three months to train and pass the ServicePoint exam.

  • Complete training (or have prior experience) in working with people who have a mental illness, need suicide prevention, or are involved in drug and alcohol interventions.

Who We Are

Willis Dady is a homeless service agency in Cedar Rapids, IA. We provide emergency shelter, case management, homelessness prevention, outreach, rapid re-housing, and ongoing supportive housing to the homeless and near-homeless in Linn and surrounding counties.


In 2017 we served over 240 single men and 45 families in our shelter. We furthermore helped 54 veterans and provided prevention services to 349 households.

Does this job sound perfect for you?

Please submit a resume, cover letter, and contact information for three professional references to emily@willisdady.org or via mail at 1247 4th Ave. SE, Cedar Rapids IA 52403. Interested applicants may also call for more information at: 319-362-7555. Applications are now being accepted and are due no later than Sunday, May 12. The anticipated start date is June.


Note: It is the policy of Willis Dady Emergency Shelter to provide employment without regard to race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on the State of Iowa Criminal History Records Check and Sex Offender Registry. Willis Dady is an At Will Employer.